Privacy Policy

Your Privacy Matters to Us

At PEAKER, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

By using our site, you agree to the collection and use of information as described in this policy.

What This Policy Covers

Key Terms

Company, We, Us, Our: Refers to PEAKER

You, Your: The person using our website or services

Service: Our website at thepeaker.com

Personal Data: Any information that can identify you as an individual

Cookies: Small files stored on your device that help us improve your experience

Information We Collect

Personal Information You Provide

When you shop with us or create an account, we may collect:

Name and email address
Phone number
Shipping and billing address
Payment information (processed securely through our payment providers)

Information We Collect Automatically

When you visit our site, we automatically collect:

Your IP address and browser type
Pages you visit and time spent on our site
Device information (computer, phone, tablet)
How you found our site and what you clicked on

Cookies and Tracking

We use cookies to improve your shopping experience. Cookies help us:

Remember your preferences and cart items
Keep you logged into your account
Understand how you use our site so we can make it better
Show you relevant products and offers

You can turn off cookies in your browser settings, but some features of our site may not work properly without them.

How We Use Your Information

We use your information to:

Process your orders and deliver your purchases
Communicate with you about orders, shipping updates, and customer support
Improve our service by understanding how customers use our site
Send you offers and promotions (only if you opt in)
Prevent fraud and keep our site secure
Comply with legal requirements

How We Share Your Information

We only share your information when necessary:

With service providers: We work with trusted companies that help us run our business (shipping carriers, payment processors, email providers). They can only use your info to help us serve you.

For legal reasons: We may share information if required by law or to protect our rights and safety.

Business transfers: If we sell or merge our business, your information may be transferred to the new owner.

We never sell your personal information to third parties for their marketing purposes.

Your Rights and Choices

You have the right to:

Access your data: Request a copy of the personal information we have about you
Update your info: Change your account details anytime
Delete your data: Ask us to delete your personal information (with some legal exceptions)
Opt out of marketing: Unsubscribe from promotional emails anytime

To exercise these rights, contact us at support@thepeaker.com

How We Protect Your Data

We use industry-standard security measures to protect your information, including:

Secure SSL encryption for all transactions
PCI-compliant payment processing
Regular security audits
Limited employee access to personal data

While we work hard to protect your information, no online system is 100% secure. We recommend using strong passwords and keeping your account information private.

How Long We Keep Your Data

We keep your personal information only as long as needed to:

Fulfill orders and provide customer service
Comply with legal requirements (tax, accounting, etc.)
Resolve disputes or enforce our policies

Once we no longer need your data, we securely delete it.

Children’s Privacy

Our site is not intended for anyone under 13 years old. We don’t knowingly collect information from children. If you’re a parent and believe your child has provided us with personal information, please contact us and we’ll delete it.

Links to Other Sites

Our website may contain links to other sites (social media, partner stores, etc.). We’re not responsible for their privacy practices. Always read the privacy policy of any site you visit.

International Users

We’re based in Oregon, United States. If you’re visiting from outside the US, your information will be transferred to and stored in the United States. By using our site, you consent to this transfer.